Egal wie gut Sie aufpassen – manchmal ist die Parklücke doch ein bisschen zu klein oder der Hund schneller auf dem neuen Sitz als geplant. Kein Problem: Mit unseren Reparaturleistungen sehen Sie davon bald nichts mehr.

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Sie absorbieren Aufprallenergie, verformen sich kontrolliert und schirmen aufgewirbelte Steinchen ab. Karosserieteile sind mehr als nur ein bisschen Blech: Sie schützen Sie und andere Verkehrsteilnehmer. Lassen Sie Schäden von einem Experten reparieren, damit Sie danach wieder genauso sicher unterwegs sind wie zuvor.

"]]]]]]]],"link",["^0",["name","Weiter zu Karosserie & Lack","url","https://www.volkswagen.ch/de/service-zubehoer/Teile/Karosserie-Lack.html"]]]]]]]]]],["^0",["name","Wer zahlt was? Teilkasko und Vollkasko.","elements",["^1",[["^0",["type","elementsGroup","data",["^0",["elements",["^1",[["^0",["type","richtext","data",["^0",["text",["^0",["text","

Teil- und Vollkaskoversicherungen ersetzen Schäden an Ihrem Fahrzeug.
\nWelche das in der Regel sind? Hier ein Überblick. Für weitere Details wenden Sie sich bitte an Ihren Versicherer.

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Glasbruch
Brand oder Explosion
Wildunfälle
Elementarschäden (Hagel, Blitzschlag, Überschwemmung, Sturm)
Entwendung, insbesondere Diebstahl
Raub
Unterschlagung (unter besonderen Umständen)
Schäden an der Verkabelung durch Kurzschluss
Schäden an Teilen durch Marderbiss

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Schäden durch Kollision (mit Fahrerflucht)
Schäden durch Eigenverschulden
Schäden durch Dritte, die den Schaden nicht selbst bezahlen können oder nicht versichert sind
Vandalismus

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Ob sich die Karosserie verdrehen kann, hängt zu fast 30% von ihr ab – und natürlich von ihrem Zustand."]],"image",["^0",["rawFormat","imgTag","raw",["^0",["src","https://www.volkswagen.ch/content/dam/vw-ngw/international-mastersite/after-sales/parts/glass-light-and-visibility/icon_16_9_glass_light_visibility_tip_1.png","title","","alt",""]]]]]],["^0",["title","Ohne Halt.","text",["^0",["text","Ihre Airbags stützen sich beim Öffnen gegen Ihre Windschutzscheibe ab. Damit das richtig funktioniert, muss sie intakt sein."]],"image",["^0",["rawFormat","imgTag","raw",["^0",["src","https://www.volkswagen.ch/content/dam/vw-ngw/international-mastersite/after-sales/parts/glass-light-and-visibility/icon_16_9_glass_light_visibility_tip_2.png","title","","alt",""]]]]]],["^0",["title","Leistungseinbruch.","text",["^0",["text","Fahrtwind, Erschütterungen: Ihre Windschutzscheibe hält so einiges aus – wenn sie intakt ist. 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Bienenflügel und Kuhaugen sind bei einem Steinschlag echte Glücksbringer: Von diesen Schäden sehen Sie nach der Reparatur fast nichts mehr."]],"items",["^1",[["^0",["title","Trümmerbruch","text",["^0",["text","Nach der Reparatur zu 70-80 % nicht mehr sichtbar."]],"image",["^0",["rawFormat","imgTag","raw",["^0",["src","https://www.volkswagen.ch/content/dam/vw-ngw/international-mastersite/after-sales/service/repairs-service/HigTeas_16-9_Combination_break.jpg/jcr:content/renditions/original.transform/maxplus/img.jpg","title","","alt",""]]]]]],["^0",["title","Sternbruch","text",["^0",["text","Nach der Reparatur zu 80-90 % nicht mehr sichtbar."]],"image",["^0",["rawFormat","imgTag","raw",["^0",["src","https://www.volkswagen.ch/content/dam/vw-ngw/international-mastersite/after-sales/service/repairs-service/HigTeas_16-9_Star-break.jpg/jcr:content/renditions/original.transform/maxplus/img.jpg","title","","alt",""]]]]]],["^0",["title","Kuhauge","text",["^0",["text","Nach der Reparatur zu 90-99 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Ihr Volkswagen gibt jeden Augenblick alles für Sie. Geben Sie uns ein paar Minuten, um ihn zu checken und zu warten. Damit Sie sich im entscheidenden Moment ganz auf Ihren Volkswagen verlassen können.

"]]]]]]]]]]]]]]]],["^0",["elements",["^1",[["^0",["type","sectionLinks","data",["^0",["title","Wählen sie Ihren Bereich:","items",["^1",[["^0",["name","Dialogannahme","sectionId","e4150ef50e8ebd41313d13fb2963841c"]],["^0",["name","Klimaanlagen-Service","sectionId","0398b5386513708185ff51a45a125880"]],["^0",["name","Fahrzeugdiagnose","sectionId","7e69dc494231a69fe69763bc44b19e18"]],["^0",["name","Öl-Service","sectionId","187518018d6e9cb0816a95e38eccd12b"]]]]]]]]]]]],["^0",["elements",["^1",[["^0",["type","elementsGroup","data",["^0",["title","Dialogannahme.","subtitle","Checken Sie Ihren Volkswagen kostenlos mit uns."]]]],["^0",["type","tabbox","data",["^0",["items",["^1",[["^0",["name","Ihre Vorteile","element",["^0",["type","accordion","data",["^0",["items",["^1",[["^0",["name","Das checken wir gemeinsam mit Ihnen.","elements",["^1",[["^0",["type","elementsGroup","data",["^0",["elements",["^1",[["^0",["type","richtext","data",["^0",["text",["^0",["text","

Abgasanlage
Beleuchtung
Bremsen
Kühlflüssigkeit
Lenkung
Motor/Getriebe (Undichtigkeiten)
Ölstand
Räder/Reifen
Stossdämpfer
Verbandkasten/Pannendreieck
\n
Windschutzscheibe
Wischerblätter

"]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]],["^0",["elements",["^1",[["^0",["type","elementsGroup","data",["^0",["title","Klimaanlagen-Service.","subtitle","Für frische, saubere Luft in Ihrem Volkswagen."]]]],["^0",["type","tabbox","data",["^0",["items",["^1",[["^0",["name","Ihre Vorteile","element",["^0",["type","accordion","data",["^0",["items",["^1",[["^0",["name","Das checken wir für Sie.","elements",["^1",[["^0",["type","elementsGroup","data",["^0",["elements",["^1",[["^0",["type","richtext","data",["^0",["text",["^0",["text","

Elektronik
Kältemittel
Mechanik
Pollenfilter
Verdampfer
Wasserkasten

Inklusive Probefahrt.

"]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]],["^0",["elements",["^1",[]]]],["^0",["elements",["^1",[["^0",["type","elementsGroup","data",["^0",["title","Fahrzeugdiagnose.","subtitle","Der perfekte Draht zu Ihrer Fahrzeugelektronik."]]]],["^0",["type","tabbox","data",["^0",["items",["^1",[["^0",["name","Ihre Vorteile","element",["^0",["type","accordion","data",["^0",["items",["^1",[["^0",["name","Das checken wir für Sie.","elements",["^1",[["^0",["type","elementsGroup","data",["^0",["elements",["^1",[["^0",["type","richtext","data",["^0",["text",["^0",["text","

ABS
Einparkhilfe-System
Elektronische Klimaanlage
Fahrzeugassistenzsysteme
Komfortelektronik
Motormanagement
Rückhaltesysteme (Airbag, Gurtstraffer)

"]]]]]]]]]]]]]]]],["^0",["name","So funktioniert die Fahrzeugdiagnose.","elements",["^1",[["^0",["type","elementsGroup","data",["^0",["elements",["^1",[["^0",["type","richtext","data",["^0",["text",["^0",["text","

Die Fahrzeugdiagnose besteht aus zwei Teilen: Der On-Board- und der Off-Board-Diagnose.

On-Board-Diagnose (Teil Ihres Volkswagen)
\nÜberwacht während der Fahrt alle abgasrelevanten Komponenten. Das System warnt Sie, wenn die Emissionen deutlich steigen, zeichnet Fehler auf und sorgt für die Deaktivierung von Eigenschaften, die nicht sicher funktionieren.
\n

Off-Board-Diagnose (Ausserhalb Ihres Volkswagen)
\nMit unseren Diagnosegeräten lesen wir die Daten aus, die Ihre On-Board-Diagnose während der Fahrt aufgezeichnet hat. So können wir für Sie die Fahrzeugelektronik checken und Fehler in kürzester Zeit finden und beheben.

"]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]],["^0",["elements",["^1",[]]]],["^0",["elements",["^1",[["^0",["type","elementsGroup","data",["^0",["title","Öl-Service.","subtitle","Ein kurzer Stopp für ein langes Motorleben."]]]],["^0",["type","tabbox","data",["^0",["items",["^1",[["^0",["name","Ihre Vorteile","element",["^0",["type","accordion","data",["^0",["items",["^1",[["^0",["name","Warum ein Motorenölwechsel?","elements",["^1",[["^0",["type","elementsGroup","data",["^0",["elements",["^1",[["^0",["type","richtext","data",["^0",["text",["^0",["text","

Fahrt für Fahrt kämpft Motorenöl gegen gewaltigen Druck, Widerstände und Temperaturen. Es neutralisiert Feinstaub, Säuren und Wasser. Auch das beste Öl nutzt sich dabei mit der Zeit ab. Rückstände sammeln sich.
\n

"]]]]]]]]]]]]]]]],["^0",["name","Wann ist es Zeit für einen Motorenölwechsel?","elements",["^1",[["^0",["type","elementsGroup","data",["^0",["elements",["^1",[["^0",["type","richtext","data",["^0",["text",["^0",["text","

Wann es Zeit für einen Motorenölwechsel ist, finden Sie in Ihrer Betriebsanleitung. Man unterscheidet zwischen zwei Arten von Intervallen:

Flexibler Service: Nach flexibler Service-Intervall-Anzeige (spätestens nach 2 Jahren).
Fester Service: Alle 15.000 km, aber mindestens einmal im Jahr.

Wichtig: Viele Kurzstrecken und Kaltstarts können die Intervalle verkürzen.

"]]]]]]]]]]]]]]]],["^0",["name","Den Filter mitwechseln?","elements",["^1",[["^0",["type","elementsGroup","data",["^0",["elements",["^1",[["^0",["type","richtext","data",["^0",["text",["^0",["text","

Der Ölfilter sammelt die Verbrennungsrückstände und den Schmutz, den das Öl im Motor aufnimmt, und setzt sich mit der Zeit zu. Er sollte daher gleich mit gewechselt werden. Für ein langes Motorleben.
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Voller Terminkalender? Wir kümmern uns darum, dass Ihr Volkswagen trotzdem zum Service kommt und Sie mobil bleiben – mit unseren Leistungen rund um Ihren Komfort.
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Was auch immer Sie unterwegs erwartet. Sicher ist: Mit unseren Garantieservices müssen Sie sich über Vieles weniger Gedanken machen – z. B. darüber, wie Sie nach einer Panne mobil bleiben.
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Pannenhilfe vor Ort.
\nHilfe vor Ort (z.B. Starthilfe,...). Kostenübernahme für die Wiederherstellung der Fahrbereitschaft.
\n

Abschleppen.
\nWenn Ihnen vor Ort nicht geholfen werden kann, überführen wir Ihr Fahrzeug kostenlos zum nächsten Volkswagen Partner.

Bergung bei Kollision.
\nWir kümmern uns nach einem Unfall um die Fahrzeugbergung und übernehmen dafür die Kosten bis max. Fr. 2’000.-.
\n

Ersatzmobilität und Transportmehrkosten.
\nIhre Mobilität ist sichergestellt, wenn Ihr Fahrzeug nach einer Panne, einem Unfall oder einem Diebstahl abgeschleppt werden muss und nicht kurzfristig fahrtüchtig repariert werden kann (Reparaturdauer mehr als zwei Stunden). Für die Dauer der notwendigen Reparatur erhalten Sie ein Ersatzfahrzeug bzw. ein Taxi oder ein Bahn-Billet. Die Kosten dafür sind bis max. Fr. 500.- pro Ereignis gedeckt. Im Zuge von Werkstattbesuchen zur Durchführung von Instandsetzungs-, Wartungs- und Servicearbeiten besteht kein Anspruch auf ein Ersatzfahrzeug.

Unterkunfts- und Verpflegungsmehrkosten.
\nWenn Sie wegen des Ausfalls des versicherten Fahrzeuges einen unvorhergesehenen Aufenthalt einschalten oder den Aufenthalt verlängern müssen, bezahlen wir die Unterkunfts- und Verpflegungsmehrkosten (Luftlinie mehr als 30 km vom Wohnort entfernt) bis max. Fr. 500.- pro Person.

Standgebühren.
\nWir übernehmen die Einstellkosten für Ihr Fahrzeug nach einer Panne, einem Unfall oder einem Diebstahl bis max. Fr. 200.-.
\nWeitere Details sind in der Broschüre Totalmobil! bei Ihren Bordunterlagen ersichtlich.

Achtung.
\nNicht versichert sind jegliche Massnahmen, welche nicht durch die Notdienstzentrale organisiert oder durchgeführt bzw. abgesprochen sind!
\n

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Ersatzmobilität und Transportmehrkosten.
\nAnalog Leistungen in der Schweiz: Diese Kosten sind im Ausland bis max. Fr. 1'000.- pro Ereignis gedeckt (Schweiz Fr. 500.-).
\n

Feststellung Schadenausmass.
\nWir übernehmen die Kosten für die Feststellung des Schadenausmasses (z.B. Fotos) zur Beurteilung der Rückführung des Fahrzeuges bis max. Fr. 200.-.
\n

Zustellkosten für Ersatzteile.
\nWir beschaffen Ihnen dringend benötigte Ersatzteile im Falle einer Panne, eines Unfalls oder eines Diebstahls und übernehmen dafür anfallende Kosten für Versand, Zoll, Luftfracht, Paketdienst oder Expressversand. Ersatzteile werden nicht bezahlt.
\n

Fahrzeugrückführung.
\nWenn das Fahrzeug nach einer Panne, einem Unfall oder einem Diebstahl im Ausland nicht innerhalb eines Werktags fahrtüchtig gemacht werden kann, kümmern wir uns um den Rücktransport in die Schweiz und übernehmen dafür die Kosten. Sollten die Kosten für einen Fahrzeugrücktransport den Zeitwert des Fahrzeuges übersteigen, übernehmen wir die Kosten für die Verschrottung des Fahrzeuges im Ausland. Ebenfalls helfen wir bei der Erledigung der notwendigen Formalitäten und bezahlen die Zollkosten. Weitere Details sind in der Broschüre Totalmobil! bei Ihren Bordunterlagen ersichtlich.

Totalmobil! gilt in allen Mitgliedstaten der Europäischen Union sowie in der Schweiz, im Fürstentum Liechtenstein, in Norwegen, Serbien, Montenegro, Mazedonien und Bosnien Herzegowina.
\n

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Umfassender Schutz ist jetzt ganz einfach. So werden Fahrzeuge bis sieben Jahre oder maximal 120’000 km mit der CarLife Plus Anschlussgarantie versichert, und Fahrzeuge ab sieben Jahren profitieren von der Anschlussversicherung CarLife. Weitere Pluspunkte: Die Anschlussgarantie wird jährlich neu abgeschlossen, und selbst ältere Autos mit bis zu 10 Jahren oder maximal 200’000 km können versichert werden.

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Ob ein Austausch zum Werterhalt Ihres Volkswagen oder Zubehör für mehr Komfort – mit den Volkswagen Original Teilen sichern Sie sich optimale Funktionalität und erhalten Spitzenprodukte. Die passen in jedem Bedarfsfall zu Ihrem Volkswagen. Das Volkswagen Original Teile®-Sortiment umfasst weltweit ca. 299.000 Teilepositionen, die Volkswagen für all seine Fahrzeugmodelle bis zu 15 Jahre nach Serienauslauf bereithält. Unsere Service-Angebote sichern Ihnen sorglose Mobilität: Attraktive Konditionen und eine individuelle Gestaltung – Service nach Ihren Bedürfnissen.
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